Suvoda's latest platform release creates a global experience across study data, patient engagement, scheduling, payments, and clinical trial operations

CONSHOHOCKEN, Pa., Sept. 30, 2026 /PRNewswire/ -- Suvoda, a global clinical trial technology company, today announced a new release of important advancements since unifying the market-leading Suvoda and Greenphire products on one platform. Innovations in AI and new product functionality are expanding the platform's capabilities, reducing manual work for users, and giving patients, sites, and sponsors more choices in how to engage with their trial technology worldwide.

The Suvoda Platform connects technology and services across the mission-critical, time-sensitive moments in a clinical trial, so that sponsors, CROs, sites, and patients have the insight to make smarter decisions and the ease to move faster. It solves a longstanding challenge in clinical trials: study teams have had to stitch together technology that was never built to work together, with separate vendors, logins, and support teams in order to handle randomization, drug supply, questionnaire completion, payments, travel, and patient consent. Suvoda is turning that patchwork experience into a single platform the industry has not seen before.

Advancements include:

- AI built into the platform. Suvoda is bringing AI capabilities across its unified platform, beginning with RTSM and eCOA and expanding into financial services such as patient payments. The results are significant. Suvoda's agentic RTSM capability is demonstrating up to an 80% reduction in kickoff-to-UAT timelines. Sofia, Suvoda's conversational AI assistant, lets sponsors and sites find information and take permissioned action across multiple languages, with every action logged and auditable. Humans retain sign-off authority at every step.

- One login for eight connected products. The new Product Launchpad, rolling out across global trials, lets study teams move between RTSM/IRT, eCOA, eConsent, Scheduling, Patient Payments, Travel, Site Payments, and Budgeting & Benchmarking without switching systems. A unified data layer means participant data entered once in RTSM can flow automatically across products, eliminating re-entry.

- Faster, more confident sponsor and CRO decisions. New reporting and self-service enhancements give sponsors and CROs more choice and control. Examples include a finance and travel reporting portal that enables self-service access to the study data they need when they need it. The Budgeting & Benchmarking solution now allows negotiations to happen right in the platform rather than offline, and payment data feeds back to sharpen fair-market value benchmarks in real time.

- A better patient experience. The award-winning Suvoda App gives patients a single place to track visits, book rides, complete questionnaires, and receive micropayments upon task completion. Sites can conduct video calls for at-home patient visits and provide their schedule availability for easier appointment scheduling. Patients across the globe can receive reimbursement through the payment method that works for them such as digital wallet payments, including Alipay in China. For sites, this means fewer inbound calls on payment and travel status and fewer manual handoffs.

"This release shows what a platform-based and AI-enabled product suite makes possible. Sites can spend less time reconciling systems, patients can have an easier clinical trial experience wherever they are, and sponsors get faster answers to their important questions. I'm immensely proud of our teams. They have embraced a bold vision for the future and have brought it to life through innovative technology designed to make clinical trial work better for everyone involved," said Jagath Wanninayake, CEO, Suvoda.

Suvoda is a global clinical trial technology company with a market-leading, real-time software platform that empowers sponsors and CROs to make confident decisions and sites and patients to take calm, controlled action. Suvoda delivers interconnected, action-driven software solutions and industry-leading services and support, so that even in the most time-sensitive, mission-critical moments, life-changing studies keep moving forward. Suvoda recently merged with Greenphire, a leading provider of clinical trial financial management and patient support tools. To learn more, visit suvoda.com and follow Suvoda on LinkedIn.

Media Contact:

Robin Abadía, Director, External Communications

[email protected]

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LINCOLN, Neb., Sept. 30, 2026 /PRNewswire/ -- Draper Daniel joined Assurity as its new Vice President of Customer Connections, leading the company's customer service team and helping shape Assurity's customer experience.

Daniel brings more than 28 years of insurance industry experience to the role, with a background in operational leadership and business transformation. He has previously led large customer service organizations and high-performing leadership teams, and has deep experience in improving and transforming operations.

"Draper's passion for developing people and leaders is a strong fit for our culture of continuous improvement," says Tara Benson, Assurity's Senior Vice President of Operations. "His expertise in bringing together people, process, technology and strategy will help us continue evolving how we serve our customers and distribution partners."

Daniel says Assurity's commitment to its customers helped him make his decision. "I was drawn to Assurity because of its commitment to its customers, employees and the community," he says. "Customer service is the backbone of an organization. It's where we have the opportunity every day to deliver on the promises we make to our customers."

Daniel graduated from Doane University with a Bachelor of Science in Business Management. He lives in Lincoln with his wife, Alicia, and has four sons. He is active in his community, serving on the boards of the LPS Foundation and the Lincoln NAACP, as well as volunteering as a TeamMates mentor for the past 23 years.

Assurity - Protecting What Matters Most

At Assurity, insurance has always been about people first. Since 1890, our financial strength and steady purpose have been a constant in a changing world. As a mutual organization and Certified B Corporation, we're built to serve, rooted in the simple idea that doing good is good business.

Our mission of helping people through difficult times guides everything we do. We stand beside people balancing it all – jobs, families, dreams, and responsibilities.

When the ground shifts, we're here for what matters most. Because life is full of milestones and moments worth protecting.

SOURCE Assurity

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Large-Scale, Diversified Portfolio of Contracted, Dispatchable Generation Positioned to Meet Growing Power Demand from AI and the Electrification of the Economy

BOSTON, Sept. 30, 2026 /PRNewswire/ -- ArcLight Capital Partners (with its affiliates, "ArcLight"), a leading power and energy infrastructure investor, today announced its fund has completed the acquisition of a 50% stake in IATP, a large-scale, 5.4 GW power portfolio comprising 11 power infrastructure assets located across North America. Invenergy will retain its existing 50% ownership interest and operational role in IATP.

IATP combines a substantial base of contracted revenue with near-term recontracting opportunities and potential expansion projects, positioning it to serve growing electricity demand driven by AI, data centers and the broader electrification of the economy, and the increasing need for reliable, dispatchable generation. The portfolio includes several highly efficient combined-cycle facilities: Grays Harbor Energy Center in Washington, Nelson Energy Center in Illinois, Lackawanna Energy Center in Pennsylvania, and St. Clair Energy Centre in Ontario.

"ArcLight has spent 25 years building, connecting and operating the critical power infrastructure that North America's grid depends on, and today we are at the forefront of delivering the generation needed to power AI and the broader electrification of the economy," said Angelo Acconcia, Managing Partner of ArcLight. "IATP adds a significant portfolio of essential, dispatchable generation alongside a highly experienced partner in Invenergy. Together, we believe we can apply our complementary expertise to create long-term value while bringing reliable, affordable power to market at the speed and scale our customers require."

"IATP offers an attractive combination of contracted revenue, geographic diversification, and tangible growth opportunities," said Andrew Brannan, Managing Director of ArcLight. "Working alongside Invenergy, our focus will be on capturing near-term recontracting opportunities and advancing targeted expansion projects that build on the portfolio's strong operating foundation and help meet the growing need for reliable, dispatchable power across North America."

Since 2001, ArcLight has owned, controlled, or operated over 70 GW of assets and 48,000 miles of electric and gas transmission and storage infrastructure, representing more than $90 billion of enterprise value. The firm operates one of the largest private power generation portfolios and development pipelines in North America, supported by an integrated platform of strategic, technical, operational, and commercial specialists, including an 85-person power development organization with a pipeline exceeding 15 GW. ArcLight believes this integrated platform positions it to deliver the power infrastructure solutions required by AI, data center and electrification-driven demand.

Financial terms of the private transaction were not disclosed. Morgan Stanley & Co. LLC acted as financial advisor to ArcLight.

About ArcLight Capital Partners

ArcLight is a leading infrastructure investor that has been investing in critical electrification infrastructure since its founding in 2001. ArcLight has owned, controlled, or operated over 70 GW of assets and 48,000 miles of electric and gas transmission and storage infrastructure representing more than $90 billion of enterprise value. ArcLight has a long and proven track record of value-added investing across its core investment sectors, including power, hydro, solar, wind, battery storage, electric transmission, and natural gas transmission, storage infrastructure and digital power to support the growing need for power, reliability, security, and sustainability. ArcLight's team employs an operationally intensive investment approach that benefits from its dedicated in-house strategic, technical, operational, and commercial specialists, as well as the firm's ~2,000-person asset management partner. References to "ArcLight" herein refer to ArcLight Capital Partners, LLC and/or its managed investment vehicles, as the context requires. For more information, visit arclight.com.

SOURCE ArcLight Capital Partners

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LOS ANGELES, Sept. 30, 2026 /PRNewswire/ -- Waterdrop Filter, a global water filtration brand, will bring its exclusive October Prime Day Deals from October 6–7, featuring a range of water solutions. More than just seasonal savings, the event is designed to make your fall routines more effortless, cozier, and healthier.

As fall routines return, mornings get busier with school runs, work commutes, coffee, and packed lunches, while cooler evenings bring more tea, cooking, and family meals at home. Waterdrop Filter's filtration solutions help make these everyday moments healthier and more convenient, with cleaner, better-tasting water supporting hydration, hot drinks, cooking, and shared family routines throughout the season.

Waterdrop X12 Reverse Osmosis System: MSRP $1299 to $899 (31% off)

Built for high-demand households, the X12 pairs 1200 GPD fast flow and 11-stage RO filtration with alkaline remineralization for cleaner, smoother-tasting water. Its smart faucet, tankless design, and 3:1 pure-to-drain ratio make it a premium upgrade for daily hydration, cooking, and fall gatherings.

Waterdrop K6 Instant Hot Water RO System: MSRP $799 to $499 (38% off)

The K6 combines powerful RO filtration with instant hot water from 104°F to 203°F, delivered straight from the faucet. From morning coffee and oatmeal to soup and holiday meal prep, its 600 GPD capacity makes busy fall routines faster and more convenient.

Waterdrop M6CG Mineral Cold & Hot RO System: MSRP $539 to $409 (24% off)

A 2026 premium new arrival, the M6CG brings RO filtration, remineralization, and hot-and-cold water from 59°F to 203°F into one installation-free countertop system. Five volume settings, Favorite Mode, and a detachable 40 oz glass pitcher make it a flexible choice for daily hydration, coffee, tea and entertaining.

Waterdrop CT01 Instant Hot & Cold Water Dispenser: MSRP $289.99 to $199.49 (31% off)

The CT01 offers an accessible countertop upgrade with hot and cold filtered water from 59°F to 203°F and no installation required. Its 6-stage filtration, 1.32-gallon capacity and no-wastewater design suit apartments, students, offices and smaller households looking for everyday convenience.

Waterdrop TSA, TSU & 10UA Under-Sink Water Filters: up to 32% off

For households that want simple everyday filtration without a full RO system, the TSA, TSU and 10UA offer compact, easy-to-install, low-maintenance options with long filter life —ideal for washing, cooking and daily meal prep.

Waterdrop Refrigerator Water Filters: up to 34% off

Waterdrop refrigerator filters offer a cost-effective replacement option for compatible LG, Whirlpool, GE and other major refrigerator brands, helping reduce chlorine, unpleasant taste and odor for fresher water and ice. Easy replacement and long-lasting filtration make them a simple way to refresh an existing refrigerator setup before fall gatherings and the holiday season.

With October Prime Day lasting just 48 hours, don't miss the chance to lock in these deals and upgrade your kitchen for less. Shop Waterdrop Filter at waterdropfilter.com and Amazon from October 6–7, making better water part of a healthier fall routine.

About Waterdrop Filter

Founded in 2015, Waterdrop Filter is a water purification company that offers solutions for homes, offices, and outdoor use. Its product range includes under-sink and countertop Reverse Osmosis (RO) systems, pitchers, and whole-house filters. With the mission of making clean water accessible worldwide, Waterdrop Filter provides water filtration products trusted by over 40 million families globally. Learn more at www.waterdropfilter.com

SOURCE Waterdrop Filter

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Now commercially available, the latest option in the Revelo®line provides compatibility with the Gridstream® RF Mesh network protocol, giving utilities greater flexibility

ATLANTA, Sept. 30, 2026 /PRNewswire/ -- Landis+Gyr (SIX: LAND), a global energy technology leader driving intelligent innovation across the grid, announced the commercial availability of the Revelo E370, marking enhanced network flexibility for the Revelo grid-edge sensing platform.

" The Revelo E370 supports Landis+Gyr RF Mesh, Mesh IP and Wi-SUN, with Wi-Fi included as standard," said Roque Martin, Senior Vice President of Connected Platforms at Landis+Gyr. "Revelo is designed to give utilities greater visibility and intelligence at the grid edge, helping them detect and respond to safety events faster, improve reliability, and make better operational decisions."

The Revelo E370 delivers grid-edge intelligence through high-resolution waveform streaming and sensing. Some of these features include:

- High resolution current and voltage streaming to an integrated Edge Intelligence Card to aid in phase and grid anomaly detection.

- A Gridstream Connect App OS-enabled sensor supporting a Wi-Fi-certified and internet-enabled open application ecosystem.

- Micro arc sensing for early detection of hot socket conditions

- High-resolution billing system capabilities ready for the future of transactive energy

The E370 is available in 200 amp and 320 amp disconnect versions to accommodate residential load growth due to EV chargers, heat pumps and other high-use appliances. With the ability to run software applications at the edge that utilize real-time high resolution energy data, the Revelo platform delivers greater situational awareness, load flexibility and power quality monitoring capabilities to improve overall energy management.

About Landis+Gyr

Landis+Gyr is a global energy technology leader delivering intelligent solutions that connect devices, data and decisions across the grid. Our mission is to accelerate the energy evolution through purposeful innovation and trusted partnerships. Trusted by more than 2,000 utilities worldwide, we transform traditional infrastructure into intelligent, networked systems that provide real-time grid visibility and control. With these insights, electric, gas and water utilities can anticipate demand, optimize operations and deliver energy that is more reliable, resilient, accessible, safe and sustainable. For more information, please visit our website www.landisgyr.com.

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ICU nurse turned homebuilder to advance a health-first approach to residential construction

through Panasonic's whole-home air quality management system.

NEWARK, N.J., Sept. 30, 2026 /PRNewswire/ -- Panasonic Eco Systems North America (PESNA) today announced a strategic builder partnership with 1st Choice Development to integrate the Panasonic OASYS® whole-home indoor air quality solution into new homes under development near Downtown Houston.

Founded by registered ICU nurse Byron Holman, 1st Choice Development is bringing a health-first lens to residential construction, with a focus on homes that support comfort, indoor air quality, and long-term performance. By incorporating Panasonic OASYS® into its first duplex and single-family home in the development, Holman is making cleaner air, balanced humidity, and energy-efficient ventilation part of the standard homebuilding experience.

"As an ICU nurse, I have seen how strongly a person's environment can affect their health, comfort, and recovery," said Byron Holman, co-founder of 1st Choice Development. "Our goal is to make healthier, higher-performing homes more accessible to everyday homeowners and not reserve those benefits only for luxury construction. A home should look good and provide a healthier environment for the people living inside it."

Panasonic OASYS® is a whole-home indoor air quality management solution that combines ventilation, filtration, humidity management, and energy-efficient operation into a single integrated system. Rather than simply recirculating indoor air, OASYS® continuously introduces filtered outdoor air while balancing indoor conditions to help improve comfort and indoor air quality throughout the home.

"Homebuyers are placing greater value on the quality of the air inside their homes, and builders are responding," said Bill Meyers, Group Manager, Technical Sales, Panasonic Eco Systems North America. "Byron brings a unique perspective from healthcare, where indoor air quality is fundamental to patient wellbeing. Together, we're showing that healthier indoor environments can become a standard feature of new home construction."

Building for Houston's Climate

Houston's hot, humid climate can create year-round indoor air quality challenges, including excess moisture, seasonal allergens, and outdoor ozone. Recognizing those conditions, 1st Choice Development combines high-performance building practices with Panasonic OASYS® to help deliver more comfortable, energy-efficient homes designed for Gulf Coast living.

Antonio Sanchez, Construction Manager and Co-Owner, brings nearly a decade of construction expertise to ensure each home is built with quality, efficiency, and a commitment to long-term value for families.

"We have a passion for building spaces that improve the lives of the families who live in them," said Antonio Sanchez. "Panasonic OASYS® gives us an integrated solution that aligns with that vision while helping us deliver lasting value to homeowners."

As consumers pay closer attention to the role indoor environments play in everyday wellbeing, builders are looking for practical ways to make healthier, energy-efficient homes more accessible. In Houston, where humidity, allergens, and ozone can affect indoor comfort, homes equipped with Panasonic OASYS® provide homeowners with:

- Whole-home ventilation and filtration

- Balanced humidity management

- Reduced exposure to allergens and airborne contaminants

- Energy-efficient operation

- Low-maintenance performance with intuitive controls

The first homes featuring Panasonic OASYS® include a new construction duplex and single-family home currently under development near Downtown Houston. Together, Panasonic and 1st Choice Development aim to demonstrate that healthier indoor environments can become an expected feature of modern homebuilding rather than a premium upgrade.

For more information about the community, pricing, and availability, visit https://www.1stchoicedevelopment.net/.

For more information about how to become a Panasonic OASYS® Certified Contractor, visit https://iaq.na.panasonic.com/oasys/homeowners/oasys-certified-contractors.

About 1st Choice Development

1st Choice Development, LLC is a Houston-area real estate development and general contracting company led by co-owners Byron Holman and Antonio Sanchez. The company specializes in residential and light-commercial construction, including single-family homes, duplexes, triplexes, fourplexes, renovations, and community-focused development projects.

1st Choice Development manages projects from early planning and preconstruction through engineering, budgeting, permitting, scheduling, trade coordination, construction, and final completion. The company is committed to delivering code-compliant, durable, energy-efficient, and higher-performing buildings while developing practical construction systems that can be repeated across future projects.

Through its partnership with Panasonic OASYS and its engineering and building-science partners, 1st Choice Development is working to integrate improved ventilation, filtration, humidity management, indoor air quality, comfort, and energy efficiency into homes built for the Houston climate.

About Panasonic Corporation of North America

Newark, N.J.–based Panasonic Corporation of North America is a leader in B2B technology solutions and industrial components that power a smarter, more sustainable world, along with consumer technologies that elevate everyday life and wellbeing. As the primary regional subsidiary of Panasonic Holdings Corporation (Osaka, Japan), the company is advancing human‑centric AI, green energy solutions and next‑generation manufacturing technologies. Guided by its founding mission to contribute to the progress of society, Panasonic continues to invest deeply in research and development to deliver next‑generation solutions across key industries including energy, mobility, avionics and automotive manufacturing. The company is also advancing toward its goal of achieving net‑zero emissions across global operations by 2030. For more information on the company's innovations and its vision for the future, visit na.panasonic.com.

SOURCE Panasonic Corporation of North America

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As AI floods the world with content, the premium moves to what can be trusted. MPS can now show, through external audit, how it governs the AI it applies to its clients' work.

CHENNAI, India, Sept. 30, 2026 /PRNewswire/ -- MPS Limited today announced that its Artificial Intelligence Management System (AIMS) has been certified to ISO/IEC 42001:2023, the world's first international standard for AI management systems. The certification was awarded by DNV Business Assurance, which is accredited by the Dutch Accreditation Council (RvA), following a comprehensive multi-stage audit, and confirms that MPS develops, deploys, and manages AI under a governed framework covering risk assessment, human oversight, data governance, transparency, and accountability across the AI lifecycle.

Publishers, universities, and learning companies increasingly want to know who is accountable when AI acts on their content, and whether anyone outside the vendor has checked. ISO/IEC 42001, published by the International Organization for Standardization in December 2023, was written so those questions can be answered with evidence.

What the Certification Covers

The certificate applies to MPS Limited across its delivery centers in Chennai, Noida, Dehradun, and Bangalore, and is valid from August 25, 2026, through August 24, 2029, maintained through annual surveillance audits. The certified management system covers the planning, development, deployment, operation, monitoring, and continual improvement of AI systems for digital learning, scholarly publishing, and platforms, along with associated AI-enabled products and services. This includes AI-driven solutions; AI-enabled content authoring, editorial, and integrity tools; and AI-based analytics and personalization features. Under the certified framework, every AI initiative within the certified scope is subject to structured risk and impact assessment, defined controls, and continuous monitoring.

What This Means for Clients

For MPS clients, the certification gives legal and procurement teams externally validated answers to the questions that increasingly decide enterprise AI adoption: how AI systems are governed, how client content and data are protected, how human oversight is maintained, and how risk is assessed and managed. The standard's requirements also align closely with emerging regulatory expectations, including those under the EU AI Act, a growing priority for clients working in Europe.

Rahul Arora, Chairman and CEO of MPS Limited, said:

"Our clients entrust us with content and platforms that sit at the core of how the world discovers and learns. As we scale AI across everything we build, that trust demands more than good intentions. It demands governance that can be independently examined. This certification reflects a conviction we hold across MPS: the companies that will lead in AI are the ones who can prove they deploy it responsibly."

Alongside Quality and Security

The certification sits alongside MPS's ISO 9001 and ISO/IEC 27001 certifications, so MPS now runs AI under the same kind of external audit it applies to quality and information security. Clients can request the certificate and its scope statement from their MPS account team.

About MPS Limited

MPS is an AI-first knowledge company. MPS works across the entire knowledge value chain: from the authors and researchers who create knowledge, to the publishers, universities, and enterprises that validate and distribute it, to the students, professionals, and clinicians who learn from it and put it to work. The company builds and runs the systems that carry knowledge through every one of those stages, and increasingly the intelligence that makes each stage faster, safer, and more useful. Built over more than five decades, MPS runs content engineering and its own platforms as one system, with AI developed in-house by more than 200 engineers. The company serves 1,100+ customers across research, education, healthcare, and corporate learning, with more than 3,200 colleagues in nine countries. MPS Limited is listed on BSE and NSE. Learn more at mpslimited.com.

SOURCE MPS Limited

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NORMAN, Okla., Sept. 30, 2026 /PRNewswire/ -- Nextep, a leading professional employer organization (PEO), has been selected for the 2026 Fortune Best Workplaces in Consulting & Professional Services™ List by Great Place to Work® and Fortune magazine. This is Nextep's 7th consecutive year on this prestigious list.

The Best Workplaces in Consulting & Professional Services™ award is based on analysis of survey responses from nearly 149,000 employees at Great Place To Work Certified™ companies in the consulting and professional services industry.

An astounding 96% of employees surveyed say Nextep is a great place to work, compared to the national average of 57%. The organization continues to collect hardware for both its internal and external operations. Earlier this year, the company won its second consecutive ClearlyRated Best of HR Services Award for providing superior service to their clients.

"At Nextep, our people are, and always will be, the foundation of everything we do," said Brian Fayak, Nextep's President and CEO. "Being named one of Fortune's top workplaces in the country for another year proves that as our organization grows, we've stayed true to creating an environment where team members feel valued and encouraged. That internal culture is exactly what drives our award-winning customer service."

The Best Workplaces in Consulting & Professional Services™ list is highly competitive. Great Place To Work®, the global authority on workplace culture, determines its lists using its proprietary Trust Index™ Survey to evaluate and certify thousands of organizations in America's largest ongoing annual workforce study, based on over 1.3 million survey responses and data from companies representing more than 8.4 million employees.

Survey responses reflect a comprehensive picture of the workplace experience. Honorees were selected based on their ability to offer positive outcomes for employees regardless of job role, race, gender, sexual orientation, work status, or other demographic identifier.

"Being named to the Best Workplaces list is such an honor, and it's a direct reflection of our people," said Melissa Grimes, Nextep's Chief Operating Officer. "I am so proud of our team and everything they do to make Nextep such a special place to work."

About Nextep

Nextep is a leading provider of human resources solutions, offering a comprehensive, tech-forward suite of services, including payroll, employee benefits, HR consulting, and risk and compliance support. With a focus on delivering exceptional customer service, Nextep helps businesses of all sizes thrive. For more information on how a PEO helps a business, visit https://www.nextep.com/services/peo/.

Contact: Tyler Moss, Director of Marketing

Phone: 918-348.4691

Email: [email protected]

SOURCE Nextep

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TIMEX COLLABORATES WITH GOOGLE CLOUD TO HELP BRING ANALOG TIME-TELLING TO A NEW GENERATION WITH TIMEX TALES

New AI-powered storybook experience that teaches kids to read analog clocks brings time literacy back to families

SHELTON, Conn., Sept. 30, 2026 /PRNewswire/ -- Timex®, a pioneer in the watchmaking industry, today announced the launch of Timex Tales, an interactive storytelling experience using Google Gemini, designed to help parents and teachers guide children in learning how to read a traditional analog clock. In a world where many children rely on digital devices to tell time, Timex is bringing back the magic of analog, one story at a time.

Timex Tales blends imaginative storytelling with hands-on learning tools to make time-telling engaging, accessible, and fun for children ages 5–10. According to a recent survey commissioned by Timex, 2 in 5 children ages 6-9 years old struggle to confidently read an analog clock, underscoring a growing gap in foundational time literacy skills.

Timex Tales addresses that gap by teaching children how to:

- Understand the hour and minute hands and confidently read the time

- Differentiate between AM and PM

- Connect time concepts to daily rhythms of morning, afternoon, and evening

Through personalized adventures, generated by Nano Banana, children step into stories alongside a cast of playful characters including a tiger, dolphin, penguin, dog, and axolotl, each guiding them through the moments of a day as time unfolds across imaginative worlds like castles, cities, and outer space. Each experience concludes with a downloadable Analog Adventure Toolkit, including printable wristwatches and clocks with interactive hands that allow families to continue practicing telling time together.

"As digital screens increasingly shape how children experience time, Timex Tales is our way of bringing the analog life back into everyday moments," said Shari Fabiani, Chief Marketing Officer, Timex Group. "By blending whimsical storytelling, hands-on learning, and purposeful technology, we're helping families and classrooms make learning to tell time both accessible and joyful."

Powered by Gemini and built on Google Cloud Run, Timex Tales leverages a scalable, high-performance infrastructure to deliver seamless, real-time personalization based on family input. The technology allows each child to become the hero of their own time-learning adventure, while maintaining a safe, family-focused experience.

"We're thrilled to collaborate with Timex on an experience that shows how generative AI can support family learning in a safe, intuitive, and meaningful way," said Paul Tepfenhart, Director, Global Retail Strategy & Solutions, Google Cloud. "With Google Gemini, Timex Tales helps children build an essential life skill and is a powerful example of how technology can strengthen, not replace, even the most analog traditions."

Timex Tales reimagines how families connect with time, offering a memorable and modern way for the next generation to build lasting confidence with analog time-telling.

Timex Tales is available now at timextales.timex.com.

About Timex Group 

Timex Group designs, manufactures and markets innovative timepieces around the world. Timex Group is a privately held company headquartered in Shelton, Connecticut, with multiple operating units and more than 2,500 employees worldwide. As one of the largest watchmakers in the world, Timex Group companies produce watches under a number of world-class brands, including Timex, Timex Atelier, adidas, Aston Martin, Daniel Wellington, Ferragamo, Furla, Gc, Guess, Nautica, Philipp Plein, Plein Sport, rag & bone, and Versace. 

For all PR and media enquiries, please contact: 

Patricia Rappaport | [email protected] 

Rachel Walder | [email protected] 

SOURCE Timex

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DELRAY BEACH, Fla., Sept. 30, 2026 /PRNewswire/ -- According to MarketsandMarkets™, the global IT Service Management Market is projected to grow from USD 10.96 billion in 2026 and to reach USD 22.91 billion by 2031, at a Compound Annual Growth Rate (CAGR) of 15.9% during the forecast period.

Browse 260 market data Tables and 25 Figures spread through 380 Pages and in-depth TOC on "IT Service Management Market – Global Forecast to 2031"

IT Service Management Market Size & Forecast:

- Market Size Available for Years: 2021–2031

- 2025 Market Size: USD 9.41 billion

- 2026 Market Size: USD 10.96 billion

- 2031 Projected Market Size: USD 22.91 billion

- CAGR (2026–2031): 15.9%

IT Service Management Market Trends & Insights:

- Enterprise demand is being driven by the growing complexity of hybrid IT environments, rising expectations for digital employee experiences, and the need to automate incident, request, change, and service-delivery workflows.

- Solutions are projected to register the highest CAGR of 16.8% during 2026–2031, driven by continued investment in cloud-based ITSM platforms, workflow automation, AI-enabled service desks, configuration and change management, and integrated service analytics.

- Dashboard, Reporting, and Analytics is projected to register the highest CAGR of 18.8% during 2026–2031, supported by growing demand for real-time service visibility, SLA monitoring, predictive insights, AI-assisted decision-making, and service-performance optimization.

- Knowledge & Self-Service Management is projected to register the highest CAGR of 21.3% during 2026–2031, driven by conversational AI, virtual agents, intelligent knowledge discovery, automated resolution, and increasing enterprise focus on reducing repetitive Level-1 support workloads.

- By organization size, preconfigured workflows, and increasing access to AI, automation, and self-service capabilities previously concentrated among large enterprises.

Download PDF Brochure: https://www.marketsandmarkets.com/pdfdownloadNew.asp?id=232882076

The ITSM Market is expanding as enterprises modernize service delivery across increasingly complex hybrid, cloud, and distributed technology environments. Organizations are investing in ITSM platforms to standardize incident, problem, request, change, configuration, knowledge, and service-level management while improving service availability and employee experience. Cloud adoption, workflow automation, AI-enabled service desks, virtual agents, self-service, and integration with IT operations are broadening the role of ITSM beyond traditional ticket management. Enterprises are increasingly using service management platforms to automate repetitive support activities, improve visibility across service workflows, accelerate resolution, strengthen governance, and reduce operational costs. Growing adoption of generative and agentic AI is further enabling automated classification, summarization, knowledge retrieval, resolution recommendations, and increasingly autonomous service actions.

By solution, the service desk software segment is expected to hold the largest market share during the forecast period.

By solution, the service desk software segment is expected to hold the largest share of the IT Service Management market during the forecast period. Service desks remain the primary engagement point between employees, customers, and IT support organizations for incidents, requests, approvals, service catalogs, and support interactions. Large enterprises process substantial volumes of service requests and incidents, creating continued demand for centralized ticket management, workflow automation, SLA monitoring, omnichannel support, and self-service capabilities. Increasing adoption of AI-powered virtual agents, automated routing, knowledge recommendations, and intelligent resolution further strengthens the role of service desk software as a foundational component of enterprise ITSM environments. Integration with configuration management, asset data, collaboration platforms, monitoring tools, and enterprise applications also enables service desks to support increasingly connected service-delivery workflows.

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By application, the knowledge & self-service management segment is expected to register the highest growth rate during the forecast period.

By application, the knowledge & self-service management segment is expected to register the highest growth rate in the ITSM Market during the forecast period. Enterprises are increasingly deploying knowledge bases, self-service portals, conversational interfaces, virtual agents, and AI-powered search to reduce dependence on manual Level-1 support. Generative AI is improving knowledge creation, summarization, contextual retrieval, and automated response capabilities, enabling employees to resolve a larger proportion of routine issues independently. Organizations are also integrating enterprise knowledge with service catalogs, incident workflows, and digital assistants to provide faster and more consistent support experiences. Growing pressure to reduce support costs, improve first-contact resolution, increase service availability, and deliver consumer-like employee experiences is accelerating investment in knowledge and self-service management across enterprises.

North America is expected to lead the market during the forecast period.

North America is expected to remain the largest regional market for IT Service Management throughout the forecast period, supported by mature enterprise technology adoption, extensive cloud usage, large IT budgets, and strong demand for automation and digital service management. The region hosts many of the world's leading ITSM platform vendors, cloud providers, software companies, managed service providers, and technology-intensive enterprises. Organizations across banking, healthcare, telecommunications, government, retail, technology, and professional services increasingly use ITSM platforms to manage complex hybrid environments, distributed workforces, business-critical applications, and stringent service-level requirements. Enterprises in the region are also accelerating the adoption of generative AI, virtual agents, workflow automation, predictive service operations, and enterprise service management. ITSM platforms are increasingly being extended beyond traditional IT support into HR, facilities, finance, legal, and other shared-service functions. Growing integration between ITSM, IT operations, DevOps, asset management, observability, collaboration, and cybersecurity workflows is strengthening platform value and encouraging broader deployments. Continued investment in cloud modernization, digital employee experience, AI-enabled support, service resilience, and operational efficiency is expected to sustain North America's leading position in the global ITSM Market.

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Top Companies in IT Service Management Market:

The Top Companies in IT Service Management Market are ServiceNow (US), BMC Software (US), Broadcom (US), ManageEngine (US), Ivanti (US), Zendesk (US), GoTo (US), SolarWinds (US), Atlassian (Australia), OpenText (Canada), SymphonyAI Summit (US), Efecte (Finland), Microsoft (US), IBM (US), IFS (Sweden), Freshworks (US), EasyVista (US), ITarian (US), SysAid Technologies (Israel), InvGate (US), Alemba (UK), Hornbill (UK), NinjaOne (US), HaloITSM (UK), Aisera (US), 4me (US), TOPdesk (Netherlands), TeamDynamix (US), Salesforce (US), Xurrent (US), and Matrix42 (Germany).

IT Service Management Market - Investment & funding + Merger & Acquisition

Investment Funding Context

The IT Service Management market is attracting sustained strategic investment as enterprises modernize service delivery, migrate from legacy service desks, and increase adoption of cloud-based, AI-enabled ITSM platforms. Capital is increasingly directed toward providers differentiated by agentic AI, enterprise self-service, workflow automation, service operations convergence, and broader enterprise service management capabilities. Investment activity also reflects growing demand for platforms that can automate incident resolution, improve employee experience, and connect IT workflows with enterprise applications and operational data.

Strategic growth investment has supported specialist vendors such as Xurrent, which received a growth investment led by PSG to accelerate product development and expansion in enterprise service management. Investment is also flowing indirectly into the ecosystem through implementation and specialist partners; for example, Halo-focused service-management partner HaloNinjas secured strategic investment in 2025 to expand its enterprise service-management delivery capabilities across the US and Europe. These investments indicate continued investor interest in differentiated ITSM platforms and associated implementation ecosystems.

Revenue Shift Context

The ITSM market is shifting from traditional ticketing and standalone service-desk tools toward integrated service-management platforms combining incident, problem, change, service request, configuration, knowledge, self-service, analytics, automation, and increasingly AI-driven service operations. The global ITSM market was valued at USD 9.41 billion in 2025, increasing to USD 10.96 billion in 2026, and is projected to reach USD 22.91 billion by 2031, representing a 15.9% CAGR during 2026–2031.

Growth is increasingly supported by cloud migration, enterprise service management, AI-enabled self-service, virtual agents, automated resolution, workflow orchestration, and convergence between ITSM and IT operations. Revenue opportunities are also expanding beyond core IT departments as vendors extend service-management workflows into HR, facilities, finance, legal, and other enterprise functions.