Portland, Ore. – September 23, 2026 -- Nearly half of all calls to US businesses -- 47% -- occur outside traditional Monday-to-Friday working hours, according to new call data from AnswerConnect covering 5,906,476 minutes of call logs between April and June 2026.

The finding indicates a widening gap between when companies operate and when customers actually try to reach them, with businesses that limit availability to standard hours risking missed leads, sales, and referrals to competitors who answer around the clock.