Boston – – September 30, 2026 -- HFS Research has retired its flagship Horizons provider assessment and replaced it with HFS Services-as-SoftwareTM (SaS) Star Ratings, a scoring system built entirely on more than 400 enterprise client evaluations with zero vendor input and no analyst scoring.

New York – September 18, 2026 -- Genpact (NYSE: G) has won the Best Services Eating Software category at the inaugural 2026 HFS Services-as-Software Awards, beating out more than 250 global submissions for its Agentic Operations model now running mission-critical workflows across finance, procurement, insurance, and banking for Fortune 100 clients.

London – – September 17, 2026 -- Naviq, the travel-focused AI company spun out of IBS Group in July 2026 with a $500 million investment and 2,000 employees, has been named a Horizon 2: Enterprise Innovator by HFS Research.