Philadelphia – October 05, 2026 -- SmartMark Communications has received the platinum Pinnacle Award for Excellence in the Best Consumer IoT Product category following the successful deployment of its customer-centric load flexibility solution at a Tier one Investor-Owned utility.

Award marks first recognition for a customer-focused IoT solution in load flexibility

The company said this is the first time a customer-centric IoT platform has won industry recognition specifically for shaping the future of load flexibility in the energy sector. The patented solution, built on SmartMark's Customer2GridTM strategy, is designed to establish a balanced, two-way relationship between utilities and their customers within grid-flexible programs.

Platform targets resource-constrained grid operators seeking customer engagement

Juliet Shavit, President and CEO of SmartMark, said utilities and grid operators are seeking resources currently unavailable to meet rising grid constraints, and that customers must sit at the center of both the technology and the dialogue. She said the company's experience with smart home energy management has positioned it to lead on technology innovation in this space.

Deployment expands across US investor-owned utilities

The Pinnacle Award specifically recognized SmartMark's deployment at the Tier one Investor-Owned utility. The company said it continues to expand deployments of the platform across the United States.